Hi,
For our french focused websites we would like to hire a freelancer to handle the customer support.
Your tasks will include:
* Email handling
* Calls handling
* Preparing and sending price offers
* Preparing and sending Invoices
Most of the times the customers send emails, however sometimes there are also calls to handle. We will provide you a phone number which would be diverted to your mobile phone.
The current websites are : http://ift.tt/1MElZUE , www.recyclingup.at, www. urbaniere.com
We would like to have a long term cooperation and you would have to learn about our products (mainly litter bins and recycling bins).
The process goes like this:
We receive an enquiry from the customer per email or phone, we read it and then tell you what to respond. In time you will have to learn to respond by yourself.
The products are not complicated and the customers questions are mostly the same all the time.
When it comes to technical details or price offers we will provide you with the info in advance so you can prepare the final offer for the customer.
The work would be sporadic: less than 5 emails / calls per day. It may be more or can be less.
Looking forward to cooperate with you.
Razvan
Posted On: March 16, 2015 09:43 UTC
ID: 205276224
Category: >
Skills: Array, Array
Country: Romania
click to apply
from Online Job Search
For our french focused websites we would like to hire a freelancer to handle the customer support.
Your tasks will include:
* Email handling
* Calls handling
* Preparing and sending price offers
* Preparing and sending Invoices
Most of the times the customers send emails, however sometimes there are also calls to handle. We will provide you a phone number which would be diverted to your mobile phone.
The current websites are : http://ift.tt/1MElZUE , www.recyclingup.at, www. urbaniere.com
We would like to have a long term cooperation and you would have to learn about our products (mainly litter bins and recycling bins).
The process goes like this:
We receive an enquiry from the customer per email or phone, we read it and then tell you what to respond. In time you will have to learn to respond by yourself.
The products are not complicated and the customers questions are mostly the same all the time.
When it comes to technical details or price offers we will provide you with the info in advance so you can prepare the final offer for the customer.
The work would be sporadic: less than 5 emails / calls per day. It may be more or can be less.
Looking forward to cooperate with you.
Razvan
Posted On: March 16, 2015 09:43 UTC
ID: 205276224
Category: >
Skills: Array, Array
Country: Romania
click to apply
from Online Job Search
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