Saturday, January 10, 2015

IT Service Coordinator - oDesk

Amernet is a tenured Unified Communications firm provide Hosted Voice, Cloud Hosting and Broadband internet.



The service coordinator will base on client's service order then deploy the project management template.



The coordinator works between the client, Sales and Support team fulfill client needs on each specific project/service.



For example, client order the broadband internet and hosted voice service.

There will be coordinations and notifications to all parties (Client, Sales and Support)

Broadband Internet - FOC date, Network IP info, Technician dispatch.

Hosted Voice - Phone number porting, Equipment status, Installation and etc..



All the tasks will be defined in the project management template so it's unified for client and sales view.



Posted On: January 11, 2015 03:53 UTC

ID: 204994641

Category: Administrative Support > Other - Administrative Support

Skills: Array, Array, Array, Array, Array, Array

Country: United States

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