We need to someone to help us with the following
1. Answer customer's call
2. Assign the call to the appropriate department (Support, Sales etc)
3. Follow up with the customer on whether their issues are resolve and gather their satisfaction
4. Perform data entry into CRM system
5. Email customers if needed.
Requirements
1. Strong internet connection as you are using VOIP phone through internet
2. Pleasant voice and friendly demeanor
3. Attention to details and passionate in working with customers
4. Ability in Chinese language is prefered but not a must
Posted On: July 04, 2014 07:33 UTC
ID: 204228218
Category: Customer Service > Customer Service & Support
Skills: english
Country: Singapore
click to apply
from Online Job Search
1. Answer customer's call
2. Assign the call to the appropriate department (Support, Sales etc)
3. Follow up with the customer on whether their issues are resolve and gather their satisfaction
4. Perform data entry into CRM system
5. Email customers if needed.
Requirements
1. Strong internet connection as you are using VOIP phone through internet
2. Pleasant voice and friendly demeanor
3. Attention to details and passionate in working with customers
4. Ability in Chinese language is prefered but not a must
Posted On: July 04, 2014 07:33 UTC
ID: 204228218
Category: Customer Service > Customer Service & Support
Skills: english
Country: Singapore
click to apply
from Online Job Search
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